Attendance FAQs

4 FAQs

Why is it attendance showing as LOP or Half Day even has the employee has worked for full day or present??

At times, you might configure specific rules in the system to handle various attendance scenarios. These rules help the system determine the attendance status for the day. For example, the system might not receive attendance data in some cases:-

(i) if the biometric system fails to send it
(ii) if an employee forgets to mark their attendance for a specific day
(iii) if an employee misses punches for the day.

Above situations can result in unsynced attendance data, where the system only receives limited punches.

Based on the configured attendance rules, the system makes assumptions about the employee's attendance status for that day. The system marks this status accordingly, even if the complete attendance data is received later. In real-time, the system processes the attendance data for the same day.

In such cases, the system is designed to automatically recalculate the attendance within two days (T+2, where T represents today). Depending on the system load, this recalculation can occur immediately or take up to 1-2 days. The timeframe for this process is entirely dependent on the service load at that time.

If you require immediate results, such as during payroll processing or to review Loss of Pay (LOP) data, you have the option to trigger the attendance calculation. If you are an authorized administrator you can trigger the attendance calculation by following these steps:

Go to the Control Panel.
Select Attendance.
Click on the Import Drop Down.
Select Calculate.

To calculate the attendance, please follow this attached article: https://hawkhr.thedocs.in/84/Calculating-attendances

By following these steps, authorized administrators can ensure accurate and timely attendance calculations, even when initial data synchronization issues occur.

Attendance

How to Unlock Attendance for Employees and Managers?

HRStop allows admins to unlock attendance for a specific period, enabling employees and managers to make necessary attendance-related updates such as requesting punches or applying for leaves. This flexibility helps manage attendance corrections efficiently.

Steps to Unlock Attendance:

Navigate to: Control Panel -> Attendance-> Import (dropdown) -> Lock
Go to Unlock Attendance section
Select the Attendance Period
Choose the date range for which attendance needs to be unlocked.
Configure Access Options
Based on your needs, enable one or more of the following:
- Employee Unlock:
  Allows employees to:
  - Request punches
  - Apply for leaves
  - Edit their own attendance within the unlocked period
- Manager Unlock:
  Allows managers to:
  - Request punches
  - Justify late marks
  - Apply for leaves on behalf of team members
- Fully Unlock:
  Allows employees, managers, and admins full access to:
  - Request punches
  - Apply for leaves
  - Edit attendance data
Click on Unlock to save and apply the changes.

Once done, the selected users will be able to manage attendance for the specified period according to the options you’ve enabled.

Attendance

How to Change the Weekly Off on an Employee Basis in HRStop?

Follow these steps to modify an employee's weekly off:

Steps to Change Weekly Off:

Navigate to the Employee Section
- Go to Control Panel → Employees → View/Add.
Find the Employee
- Search for the employee whose weekly off needs to be updated.
- Click on Edit next to their name.
Update the Weekly Off
- Scroll to the Weekly Off section.
- From the dropdown menu, select the desired day to assign as the weekly off.
Set Frequency
- Choose the appropriate frequency option next to the selected day:
  - Last: For the last Monday (or another specific day) of the month.
  - Alternate: For alternating weekly offs.
Save Changes
- Click Update to save the changes.

Your changes will now be reflected in the employee's profile and schedules.

Employee Attendance

How to Enable Half Day / Quarter Day Work From Home (Admin Steps)

Admins can configure Work From Home (WFH) settings to allow employees to apply for Half Day or Quarter Day WFH. This flexibility ensures better attendance tracking and helps accommodate short-duration remote work requests.

Steps to Enable:

Login as Admin.
Navigate to:
Control Panel → Settings → Work From Home → Configuration
Enable the Work From Home option.
Enable the Minimum WFH Period setting.
In the dropdown menu, select both Half Day and Quarter Day options.
Click Save to apply the configuration.

Attendance

Attendance FAQs

Steps to Unlock Attendance:

Steps to Change Weekly Off:

Steps to Enable:

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