At times, you might configure specific rules in the system to handle various attendance scenarios. These rules help the system determine the attendance status for the day. For example, the system might not receive attendance data in some cases:-
(i) if the biometric system fails to send it
(ii) if an employee forgets to mark their attendance for a specific day
(iii) if an employee misses punches for the day.
Above situations can result in unsynced attendance data, where the system only receives limited punches.
Based on the configured attendance rules, the system makes assumptions about the employee's attendance status for that day. The system marks this status accordingly, even if the complete attendance data is received later. In real-time, the system processes the attendance data for the same day.
In such cases, the system is designed to automatically recalculate the attendance within two days (T+2, where T represents today). Depending on the system load, this recalculation can occur immediately or take up to 1-2 days. The timeframe for this process is entirely dependent on the service load at that time.
If you require immediate results, such as during payroll processing or to review Loss of Pay (LOP) data, you have the option to trigger the attendance calculation. If you are an authorized administrator you can trigger the attendance calculation by following these steps:
- Go to the Control Panel.
- Select Attendance.
- Click on the Import Drop Down.
- Select Calculate.
To calculate the attendance, please follow this attached article: https://hawkhr.thedocs.in/84/Calculating-attendances
By following these steps, authorized administrators can ensure accurate and timely attendance calculations, even when initial data synchronization issues occur.
