Frequently Asked Questions
No. Preview only shows how the launcher will appear. Apps will only appear to employees after they are published
Yes. Administrators can use the Preview option in the HRStop Connect configuration page to see how the apps will appear before publishing them.
Employees will only see apps that are published and match the visibility criteria configured by administrators.
Yes. Administrators can delete an app from the Configured Apps list. Once removed, the app will no longer appear in HRStop Connect.
Yes. Administrators can edit an existing app shortcut from the Configured Apps list by selecting the Edit option and updating the required details.
An app will not appear to employees if it is not published or if the visibility criteria do not include those employees.
If no criteria are selected, the app will not appear in HRStop Connect for any employee even if the app is published.
Yes. Administrators can define visibility criteria while creating or editing an app shortcut to determine which employees should see the app in the HRStop Connect launcher.
Administrators must provide the Title, Description, Icon, and URL of the application and decide whether the app should be published.
Administrators can add an application from Control Panel → Settings → Modules → HRStop Connect → Manage App Links by entering the application details and saving the shortcut.
Yes. Administrators can disable HRStop Connect from the Modules settings page. When disabled, apps configured in HRStop Connect will not appear to employees.
If the module is disabled, administrators cannot configure app shortcuts and employees will not see any apps in the HRStop Connect launcher.
HRStop Connect can be enabled from Control Panel → Settings → Modules by selecting the Enable HRStop Connectcheckbox.
Yes. Only apps that are marked as Published will appear to employees in HRStop Connect.
No. App visibility can be configured so that only specific employees see certain apps in the launcher.
Yes. HRStop Connect can launch both HRStop applications and external systems by adding their URLs as application shortcuts.
Employees can open HRStop Connect from the application launcher icon located in the top navigation bar.
HRStop Connect is an in-app launcher that allows employees to access internal and external applications directly from HRStop.
You can view all your Favourite Reports by navigating to:
Control Panel → Analytics → Favourites
Here, reports are organised module wise for quick and easy access.
To remove a report from Favourite Reports, open the report and click the Star icon again. The report will immediately be removed from your Favourites list.
To add a report to Favourite Reports:
- Open any report under Control Panel → Analytics
- Click on the Star icon at the top right of the report page
The report will be automatically added to your Favourite Reports list.
The Favourite Reports feature is available to administrators who have access to the Analytics section. If you can view reports under Control Panel → Analytics, you can mark them as Favourite.
Favourite Reports in HRStop allow administrators to mark important analytics reports with a Star icon and access them from one central location under Control Panel → Analytics → Favourites.
HRStop WhatsApp AI Agent is designed to handle routine HR queries such as leave balance, attendance, payslips and policy related questions. For complex or exceptional cases, employees may still need assistance from the HR team.
The employee must ensure that their correct mobile number is updated in HRStop. Without a registered number, access to HRStop WhatsApp AI Agent will not work.
Yes. Employees can use their personal WhatsApp numbers. However, access will only work if that number is registered in HRStop.
HRStop WhatsApp AI Agent verifies access using the employee’s registered mobile number available in HRStop. Only authorised employees can retrieve their own information.
No. HRStop WhatsApp AI Agent is completely complementary for all HRStop users. There is no additional charge.
No separate activation is required. If your organisation is using HRStop, employees can directly start using HRStop WhatsApp AI Agent by sending Hi to 851 008 4725.
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