Maintaining great attendance is crucial to help you ramp up your productivity at work and Hawk HR help you in achieving that by recording the punches in Real Time. Furthermore, Hawk HR allows out of the box integration with Biometric device which saves any additional cost incurred in Integration.
For attendance setup, kindly get the below things done and confirm us the same.
- Please confirm if the enrollment numbers (the number with which the employees are registered in biometric) for the employees are the same as the enrollment numbers for them in Hawk HR.
- You will be able to get the list of all enrollment numbers of employees in Hawk HR by referring to the following path: Control Panel-> Analytics-> Attendance-> Enrollment.
- Please connect the biometric to the internet.
Please do the below settings on your biometric:
- Go to Menu/ Comm/ ADMS
- Set Server Address: 65.20.79.19
- Server Port(For India): 84
- Server Port(For Dubai): 86
- Server Port(For Qatar): 87
Once done, please share with us the serial number of your biometric device so that we can do the settings at our end as well and confirm if your device has got connected to our servers.